Contact
Pick the right channel and we'll get back to you faster.
Subscription support
Setup help, account issues, billing, line activation — handled by the official partner store. The fastest route is the support widget on the store page where you signed up.
Email: info@8kgermanyeurope.com
Live chat: available 24/7 on the partner store.
Editorial & partnerships
Corrections to articles, content suggestions, partnership inquiries.
Email: info@8kgermanyeurope.com
Response time: typically within 2 working days.
Before you write
Most setup and billing questions are already answered on the FAQ page. Plan questions are on the plans page. Device-specific setup is on the devices page.
Last updated: 9 May 2026